Beyond rate optimizations: consider latency, decline rates and average ticket size before switching to another payment gateway

Shoresh Shafei, Justin Benson and Luke Evans A Spreedly customer, unsatisfied with the support they were receiving from their existing gateway, was considering migrating to a new provider. To make sure that the performance of the new gateway was comparable to the one already in use, they asked Spreedly to help by analyzing our data and comparing the two gateway performances. When it comes to choosing the right gateway, Spreedly is encouraging merchants to consider […]

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Is Your Payment Gateway Good Enough?

By: Shoresh, Kwasi & Justin If your company or business accepts online or mobile payments from customers, you are probably familiar with the payment gateway (sometimes referred to as Payment Service Providers outside the US). Payment gateways play a vital role in payment processing: they can store and protect your customer’s’ payment information, usually work with several (but a limited number of) currencies, submit transaction information to payment processors, and report the status of the […]

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