Spreedly Insights: Reduce Failed Online Credit Card Transactions

Spreedly’s mission is to democratize participation in payments by connecting platforms, online merchants, payment providers and other PCI compliant services. Information is one critical pillar of openness and, with that in mind, we’re proud to announce that Insights is available to all Spreedly customers. The idea behind Insights is simple yet extremely powerful: provide accessible insights into your payment gateway data to help you track and reduce failed online credit card transactions. Introducing Insights Insights […]

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Reducing credit card declines: expiration dates

Shoresh Shafei, Justin Benson & Nathaniel Talbott We are excited to start mining Spreedly’s data – we have quite a lot of it – to surface interesting insights, trends, and if possible actionable results for merchants, payment gateways, and even consumers. While perhaps not as flashy as data science at a dating company, it should be safer to read at work, and we suspect there are a lot of kindred souls that find payments data […]

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GUEST BLOG, Part IV: How online merchants can recapture revenue lost to declines

By David Goodale, Merchant Accounts.ca If there is one singular, critical best practice as it relates to declined transactions, it is to monitor your website traffic for clickoffs. (If I am not stating that strongly enough I might re-word myself by stating it’s critically, incredibly important to monitor all website clickoffs, especially at the order form.) We have to keep in mind that the card issuing bank has ultimate control. The card issuer has the ability […]

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GUEST BLOG, Part III: Why card issuers decline transactions and what to do about it

By David Goodale, Merchant Accounts.ca Humans are habitual and have patterns that can be observed. This may or may not be considered an invasion of privacy, but in the world of card issuing it is fortunate in that it can help a card issuer detect unusual activity for a particular cardholder. For example, a bank may have issued a credit card to a senior citizen. This senior citizen may have been a cardholder for more than […]

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