Cash me if you can: simple steps to lower your credit cards decline rate

Part 1: Credit Card vs Debit Card Decline Rates: Are Credit Cards Worth the Processing Fees?   “There is not much merchants can do about credit card declines” is probably not the best start for an article about lowering decline rates. Nevertheless, it is not far from the truth. Almost half of the declines occur due to the cardholder’s lack of funds. Add to this the variety of preventative measures by banks and financial institutions to […]

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Spreedly and Omnivore

Spreedly has always taken a developer first approach to allowing new types of commerce to occur that are both secure and innovative. One of our core abilities is to allow credit card data to be submitted to PCI compliant third party API’s, which in turn enables all kinds of new models for travel, ticketing, food and beverage and other verticals. Omnivore, itself focused on a developer-centric API offering for restaurants and the supplier network that […]

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Beyond Rate Optimizations: Key Considerations Prior to Switching Payment Gateways

Shoresh Shafei, Justin Benson and Luke Evans A Spreedly customer, unsatisfied with the support they were receiving from their existing gateway, was considering migrating to a new provider. To make sure that the performance of the new gateway was comparable to the one already in use, they asked Spreedly to help by analyzing our data and comparing the two gateway performances. When it comes to choosing the right gateway, Spreedly is encouraging merchants to consider […]

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Credit Card Decline Rate, Part 2: Payment Processing Failures vs. Currencies

Shoresh Shafei, Justin Benson With more than 100 million transactions processed across 100 gateways in 100+ currencies, Spreedly has access to a wealth of information about payment methods (credit cards, ApplePay, PayPal, etc.), transactions and gateways performance. Using this unique dataset, Spreedly is committed to using the power of data analytics to generate insights for all participants in the payment world. In our first blog post [Spreedly blog, LinkedIn, Medium], we provided a general overview […]

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Transaction Debugging on the New Spreedly Support Site

Today, we’re happy to announce the release of a dedicated support site, providing you with a single location to get help when you run into an issue using Spreedly. Beyond providing answers to common questions and connecting you with Spreedly’s excellent support people, we’re particularly excited to provide a transaction searching and debugging tool for you to more quickly diagnose why a transaction failed.   Although our API provides endpoints to retrieve transaction information as […]

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Batch Export Beta Release

In 2014, Spreedly released Payment Method Distribution, the ability to send card data to external APIs such as Expedia.com and TicketMaster, and in doing so made your universal vault much more flexible and powerful. Today, we’re happy to announce the beta release of PMD batch export, which lets you send multiple cards in a single call to third party endpoints via SFTP. Ever since the release of PMD, this has been a commonly requested feature, […]

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Reducing credit card declines: expiration dates

Shoresh Shafei, Justin Benson & Nathaniel Talbott We are excited to start mining Spreedly’s data – we have quite a lot of it – to surface interesting insights, trends, and if possible actionable results for merchants, payment gateways, and even consumers. While perhaps not as flashy as data science at a dating company, it should be safer to read at work, and we suspect there are a lot of kindred souls that find payments data […]

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