Beyond Rate Optimizations: Key Considerations Prior to Switching Payment Gateways

Shoresh Shafei, Justin Benson and Luke Evans A Spreedly customer, unsatisfied with the support they were receiving from their existing gateway, was considering migrating to a new provider. To make sure that the performance of the new gateway was comparable to the one already in use, they asked Spreedly to help by analyzing our data and comparing the two gateway performances. When it comes to choosing the right gateway, Spreedly is encouraging merchants to consider […]

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Credit Card Decline Rate, Part 2: Payment Processing Failures vs. Currencies

Shoresh Shafei, Justin Benson With more than 100 million transactions processed across 100 gateways in 100+ currencies, Spreedly has access to a wealth of information about payment methods (credit cards, ApplePay, PayPal, etc.), transactions and gateways performance. Using this unique dataset, Spreedly is committed to using the power of data analytics to generate insights for all participants in the payment world. In our first blog post [Spreedly blog, LinkedIn, Medium], we provided a general overview […]

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Transaction Debugging on the New Spreedly Support Site

Today, we’re happy to announce the release of a dedicated support site, providing you with a single location to get help when you run into an issue using Spreedly. Beyond providing answers to common questions and connecting you with Spreedly’s excellent support people, we’re particularly excited to provide a transaction searching and debugging tool for you to more quickly diagnose why a transaction failed.   Although our API provides endpoints to retrieve transaction information as […]

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Batch Export Beta Release

In 2014, Spreedly released Payment Method Distribution, the ability to send card data to external APIs such as Expedia.com and TicketMaster, and in doing so made your universal vault much more flexible and powerful. Today, we’re happy to announce the beta release of PMD batch export, which lets you send multiple cards in a single call to third party endpoints via SFTP. Ever since the release of PMD, this has been a commonly requested feature, […]

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Reducing credit card declines: expiration dates

Shoresh Shafei, Justin Benson & Nathaniel Talbott We are excited to start mining Spreedly’s data – we have quite a lot of it – to surface interesting insights, trends, and if possible actionable results for merchants, payment gateways, and even consumers. While perhaps not as flashy as data science at a dating company, it should be safer to read at work, and we suspect there are a lot of kindred souls that find payments data […]

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RevolutionParts and Spreedly

One of our customers, RevolutionParts, has a nice post on migrating to Spreedly. Many of our customers are implementing a new payments service. RevolutionParts were different in that they were already with another provider and needing to make a change. You can read the post over at their site if you’re interested in learning more. This would be most applicable if you sell a SaaS based service into a group of diverse merchants.

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The end of social commerce 1.0?

Intent: “A determination to perform a particular act or to act in a particular manner for a specific reason; an aim or design; a resolution to use a certain means to reach an end.” I recently saw the news about CosmicCart being acquired by PopSugar  (full disclosure, CosmicCart is a Spreedly customer). That came on the heels of PayPal acquiring Modest last August. Consolidation appears underway in the social commerce technology space. In addition, there’s been stories […]

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