Beyond rate optimizations: consider latency, decline rates and average ticket size before switching to another payment gateway!

Shoresh Shafei, Justin Benson and Luke Evans A Spreedly customer, unsatisfied with the support they were receiving from their existing gateway, was considering migrating to a new provider. To make sure that the performance of the new gateway was comparable to the one already in use, they asked Spreedly to help by analyzing our data and comparing the two gateway performances. When it comes to choosing the right gateway, Spreedly is encouraging merchants to consider […]

Click to Read Full Article

Switching from PayPal to Stripe: Impact on decline rates

Recently at Spreedly we had the opportunity to “drink our own champagne” (or eat our own dog food). As our customer’s know, we help merchants and marketplaces minimize PCI compliance scope via secure credit card collection, tokenization and then routing that card for a transaction against your preferred financial partner. This could be a payment gateway or a third party API. Storing cards in Spreedly means you can reuse a card against a different gateway provider. This ability to […]

Click to Read Full Article

Hacking Payment Forms

One of the most important, if not unsettling, principles in security is that there is no such thing as absolute security. Given enough time and resources, all security measures can be bypassed. Look no further than the Snowden revelations which exposed the degree to which a variety of technologies previously thought to be secure had, in fact, already been compromised. The best that any organization can do is to increase the cost of hacking to […]

Click to Read Full Article

Is your payment gateway good enough?

By: Shoresh, Kwasi & Justin If your company or business accepts online or mobile payments from customers, you are probably familiar with Payment Gateways (PG’s) (sometimes referred to as Payment Service Providers outside the US). PG’s play a vital role in payment processing: they can store and protect your customer’s’ payment information, usually work with several (but a limited number of) currencies, submit transaction information to payment processors, and report the status of the transaction, […]

Click to Read Full Article

Credit Card Decline Rate, Part 2: Payment Processing Failures vs. Currencies

Shoresh Shafei, Justin Benson With more than 100 million transactions processed across 100 gateways in 100+ currencies, Spreedly has access to a wealth of information about payment methods (credit cards, ApplePay, PayPal, etc.), transactions and gateways performance. Using this unique dataset, Spreedly is committed to using the power of data analytics to generate insights for all participants in the payment world. In our first blog post [Spreedly blog, LinkedIn, Medium], we provided a general overview […]

Click to Read Full Article

Transaction Debugging on the New Spreedly Support Site

Today, we’re happy to announce the release of a dedicated support site, providing you with a single location to get help when you run into an issue using Spreedly. Beyond providing answers to common questions and connecting you with Spreedly’s excellent support people, we’re particularly excited to provide a transaction searching and debugging tool for you to more quickly diagnose why a transaction failed.   Although our API provides endpoints to retrieve transaction information as […]

Click to Read Full Article

Batch Export Beta Release

In 2014, Spreedly released Payment Method Distribution, the ability to send card data to external APIs such as Expedia.com and TicketMaster, and in doing so made your universal vault much more flexible and powerful. Today, we’re happy to announce the beta release of PMD batch export, which lets you send multiple cards in a single call to third party endpoints via SFTP. Ever since the release of PMD, this has been a commonly requested feature, […]

Click to Read Full Article